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1. General
Our offers are non-committal and non-binding. Transfer of rights and obligations of the buyer from the purchase contract require the written consent of the seller.
2. Prices
Our prices include VAT. All prices are exclusive of packaging, transport and freight insurance. If sattronic.ch is forced to purchase the goods more expensive than agreed because the supplier significantly increases its prices or we are forced to purchase the goods from another supplier at a higher price, the customer can - to the exclusion of further rights - withdraw from the purchase. The customer has no claims for damages. For package prices, sattronic.ch determines the individual component price.
3. Delivery time and delivery conditions
Unless expressly agreed as a fixed date, delivery dates or delivery periods are approximate dates without obligation.
4. Terms of payment
The service is carried out in advance, PayPal or credit card payment (the fees of approx. 4% are borne by the buyer), unless otherwise agreed.
5. Retention of title
The goods remain the property of the seller until settlement of the claims due to the seller based on the purchase contract. If the buyer is a legal entity under public law, a special fund under public law or a merchant for whom the contract is part of the operation of his trade, the retention of title applies to the claims that the seller has against the buyer from his current business relationship. At the request of the buyer, the seller is obliged to waive the retention of title if the buyer has fulfilled all claims related to the object of purchase and there is adequate security for the remaining claims from the current business relationship.
6.Shipping costs
Domestic shipping costs, current Swiss Post prices, otherwise Swiss Post prices apply to international shipping
7. Warranty
The guarantee takes place according to the legal regulations, whereby we are entitled, in the event of a defect in the goods, to supply or repair at your choice. If the reworking finally fails or if the delivered goods are also defective, you can request the return of the goods against reimbursement of the agreed price or a reduction in the purchase price. Information about any manufacturer warranties, please refer to the product documentation"
Warranty obligations do not exist if the error that has occurred is causally related to the fact that - the buyer did not report an error and immediately gave the opportunity to correct it, or - the object of purchase was improperly handled or overused, or - parts were built into the object of purchase, the use of which the seller has not approved, or the buyer has installed official software that has not been officially approved and has not complied with the regulations on the handling, maintenance and care of the object of purchase (e.g. operating instructions). Natural wear and tear is excluded from the warranty.
8. Applicable law
Swiss law applies to the terms and conditions and the business relationships between the seller and the buyer. Other national laws are precluded as well international sales laws.
9. Liability
Sattronic.ch declines all liability for damage to devices, damage to third parties caused by improper installation, improper use or illegal use.
10. Guarantee
Responsibility for the selection, configuration, use and use of products and the results achieved thereby lie with the customer or the purchaser of the products, i.e. at the end customer. The customer acknowledges that sattronic.ch does not carry out an incoming inspection of the products supplied by manufacturers or suppliers.
The guarantee of sattronic.ch for the products it delivers is determined in every respect according to the guarantee provisions of the respective manufacturer / supplier. The customer waives further warranty claims against sattronic.ch and the manufacturer / supplier. The only sattronic.ch is to assign any own warranty claims against the manufacturer / supplier to the customer.
The customer acknowledges that, based on the applicable warranty provisions, the warranty is generally limited to the repair or replacement of the defective / defective products at the choice of the respective manufacturer / supplier and also only applies if the products remain in Switzerland or in the Principality of Liechtenstein.
Furthermore, the customer acknowledges that a defect is only present if it is displayed in detail immediately after discovery of sattronic.ch and contains a relevant and reproducible error. The warranty is particularly excluded for defects which are based on one of the following causes:
1) Inadequate maintenance
2) Failure to observe the operating or installation instructions
3) improper use of the products
4) Use of unapproved parts and accessories
5) natural wear and tear
6) Transport, improper handling or handling
7) Modification or attempted repair
h) external influences (especially water and fall damage), acts of God
(e.g. failure of the power supply or air conditioning, elementary damage)
as well as other reasons for which neither sattronic.ch nor the manufacturer / supplier are responsible.
Warranty services not covered by the manufacturer / supplier and additional costs incurred by the customer will be charged to the customer. The buyer must pay for the transport and the associated costs to our domicile address. In both cases, the risk of shipment and proof thereof lie with the buyer. The costs for the return transport are covered by sattronic.ch. If the error description is missing or inadequate
troubleshooting is carried out by sattronic.ch at the customer's expense. In any case, the customer adheres to the processing procedures defined by sattronic.ch or the respective manufacturer / supplier
of any warranty services.
11. Data protection
The buyer agrees that his personal data received by the seller in the course of the business relationship will be stored and processed by computer system. The data will be kept strictly confidential and will not be passed on to third parties.
For security reasons, your specific order data cannot be accessed online and will be treated confidentially in accordance with our data protection regulations.
If individual provisions are invalid, the remaining provisions remain unaffected.